Returns Policy UK

VINYL & CD's In addition to your statutory rights, you may return within 10 days of receipt of your order any Vinyl records or CD's purchased from us for an exchange or credit note to the value of the items returned. Damaged/Defective Goods In addition to your statutory rights, Notification to us of receipt of damaged or defective goods must be received within three working days of you receiving your order. Then upon you requesting and receiving notification from Vinylvibes.co.uk. Goods can then be returned for replacement where possible or refund or credit note. Goods found not to be defective will be returned and the extra carriage costs will be charged to you. If we are at fault (wrong item sent) Vinylvibes will cover ALL costs. For Returns Request just click on this link...UK Returns Request Your Requirements Include in your Email and returns a description of the reason for the return and your requirements (replacement where possible or refund or credit note) and your Order ID number, Customer ID or Order Number. Whole shipments need not be returned if only one item is damaged or defective. Returns must arrive in the original manufacturers packaging. Upon Notification Returns To Vinylvibes.co.uk Returns PO.Box 301 York North Yorkshire England YO24 3WR We would remind you that once you have notified us of your wish to return an order there is a legal requirement for you to take good care of the goods. You must also return the goods to us at your own cost to our returns department, and we advice you to ensure the goods are adequately packaged and insured. Returns Policy For Out Side Of UK (OVER SEA'S) DISTANCE SELLING REGULATIONS 2000 You have the right to return any item ordered from Vinylvibes website for no reason for a refund within 30 days subject to the goods being returned. This excludes any cost's occurred by us for processing (Bank Charges) and shipping your order. If we are at fault (wrong item sent) Vinylvibes will cover ALL costs. Your Requirements You must give us notice within 14 working days of your return starting on date of the invoice that you receive with your order. Include in your Email and returns a description of the reason for the return and your requirements (replacement where possible or refund or credit note) and your Order ID number + Customer ID. Whole shipments need not be returned if only one item is damaged or defective or to be exchanged or returned. Returns must arrive in the original manufacturers packaging. To inform us of your Returns click on this link...OVER SEA'S Returns Returns To Vinylvibes.co.uk Overseas Return PO.Box 301 York North Yorkshire England YO24 3WR We also remind you that once you have notified us of your wish to return an order there is a legal requirement for you to take good care of the goods. You must also return the goods to us at your own cost to our returns department, and we advice you to ensure the goods are adequately packaged and insured. If You Need Further Assistance: By email just click on this link... Returns Query Copyright © Vinylvibes 1999-2010. All rights reserved.